Which service do I need?
Most people start with a website or with being found on Google, and add the rest later. If you are not sure, start with the call. In 30 minutes we work out what is actually holding you back and what to do first.
How much does it cost?
A website is a flat fee for the whole project, not an hourly meter. Content marketing and SEO are monthly. You get an exact number on the one-page plan after the call, because the price depends on what you need, and you approve it before any work starts.
What happens on the 30-minute call?
We talk about your business, your customers and what is not working. You do not need to prepare anything. Afterward you get a one-page plan with what we would do, what it costs and how long it takes. No pressure to say yes on the call.
How long does a website take?
It depends on the number of pages and how quickly the copy and photos come together. The one-page plan gives you real dates, and we keep to them. The usual slowdown is waiting on feedback, so we make it easy to give.
Do I own my website?
Yes, all of it. You get the files, the logins, the domain and the data. Nothing is held hostage, and you can take everything to another developer whenever you like.
I already have a Wix or Squarespace site. Can you work with it?
Yes. We can improve what you have or rebuild it as something faster and fully yours. If your current site is fine, we will say so instead of selling you a new one.
Do you write the copy and find the photos?
Yes. Copy and photo sourcing are part of a web design project. We interview you first so the words sound like you, and we can work with photos you already have.
I'm nervous about AI, or I don't know where to start. Can you help?
Yes, and it is a common place to start. We begin with how you already work, then pick one or two tools that fit. We set them up for you and teach your team step by step. We also set ground rules, including which customer details should never go into an AI tool. If AI is not right for your business, we will tell you.
Do you guarantee I will rank number one in ChatGPT or on Google?
No, and be wary of anyone who does. Nobody controls what ChatGPT or Google says about you. What we can do is check what they say today, then fix what they read: your site, your listings, your reviews, your prices and hours. We check again afterward and tell you in plain English what changed, and what did not.
What happens after the site launches?
You get a walkthrough and everything you need to run it yourself. If you would rather not, you can keep us on for updates, fixes and monitoring. The options will be laid out in your proposal.
Do you only work with businesses in Los Angeles?
No. The studio is in Los Angeles and we work with clients anywhere. Calls and reviews happen over video.
Who does the work?
A small studio. You talk to the people building your site, not an account manager who relays messages.